Need a hand with something in Embrosa? We’re (almost) always here to help 
Whether you have a question, want to request a feature, or just need quick guidance on how things work.
The easiest and fastest way to get help is by chatting with Emma, our digital colleague in the Embrosa App. She can answer most questions instantly. If you need more help, you can always check the Help Desk articles, watch our YouTube video tutorials, or contact our team.
Here’s how to reach support
Emma – instant answers from your digital colleague in the Embrosa App
Go to Me → Need Support? to open a chat with Emma. She can answer most questions instantly — from how to use the Embrosa App to understanding campaigns and settings.
If you have any further questions, just ask for a colleague — someone from our team will follow up shortly.
Embrosa Help Desk – for quick self-service answers
You’re already here! You can also open this Help Desk directly from the Embrosa App in the Support section, or through the FAQ section on our website. It’s the best place to find guides, explanations, and step-by-step articles.
YouTube playlist – visual help on the Embrosa App from Rogier
Prefer to see how things work? Watch our Embrosa YouTube playlist, where Rogier explains the most common questions about using the Embrosa App. It’s an easy way to learn visually at your own pace.
By email
If you’d like to send an email, you can reach us at support@embrosa.com.
We’ll reply as soon as possible.
Through Whatsapp
You can reach us at +31 85 303 8686 during office hours:
Monday to Thursday: 09:00 – 17:00
Friday: 09:00 – 14:00
Need a specific team member? Consult the contact overview
Not sure who to contact? Visit embrosa.com/resellers/get-support to see who can help with your specific question.
It’s that simple — start by chatting with Emma in the Embrosa App, explore this Help Desk, and if you need more help, just let us know!
