You can find support directly in the Embrosa App — either by chatting with Emma, your digital colleague, or by opening the Help Desk for self-service answers.
Emma – instant answers from your digital colleague in the Embrosa App
Go to Me → Need Support? to open a chat with Emma.
She can answer most questions instantly — from how to use the Embrosa App to understanding campaigns and settings.
If you have any further questions, just ask for a colleague — someone from our team will follow up shortly.Embrosa Help Desk – for quick self-service answers
You’re already here! You can also open this Help Desk directly from the Embrosa App in the Support section, or through the FAQ section on our website.
It’s the best place to find guides, explanations, and step-by-step articles about the Embrosa App, campaigns, and content sharing.
It’s that simple — open the app, tap Need Support?, and Emma or this Help Desk will help you right away.